How To Make Multiple MPESA Transactions At Once

On Wednesday, June 23, the telecoms operator released its new M-PESA application to app stores among customers owning smartphones in a bid to boost the efficiency of the service.

How To Make Multiple MPESA Transactions At Once

Kenyans using Safaricom’s mobile money platform M-PESA will be able to run multiple transactions at a go following an upgrade of the platform.

On Wednesday, June 23, the telecoms operator released its new M-PESA application to app stores among customers owning smartphones in a bid to boost the efficiency of the service.

The app is available to users on both Android and iOS platforms and comes with further features including notes accompanying transaction messages, mini-applications and even a request for money feature, similar to Safaricom’s popular 'please call me' option.

The mini-applications currently have seven embedded apps including Pro-Gas, the County Pension Fund (CPF) and Kenya Railways that allow customers to deploy third party applications on their M-PESA menus to process payments such as bookings and monthly remittances.

Safaricom’s Acting Chief Financial Services Officer and Managing Director for M-PESA Africa Sitoyo Lopokoiyit during the presentation of the new M-PESA app on June 23, 2021. /TWITTER

Additionally, the upgraded application allows customers to access the services while offline.

Safaricom Chief Executive Officer Peter Ndegwa stated that the new application which follows a pilot phase last year is a response to increased smartphone use among Kenyans.

“The explosion of the smartphone has required us to shift our services to the new smartphone age.

“Over the last 14-years, M-PESA has largely evolved around the basic mobile phone, today, more Kenyans are moving towards 4G devices. We are in the middle of a digital shift,” added Safaricom’s Acting Chief Financial Services Officer and Managing Director for M-PESA Africa Sitoyo Lopokoiyit.

Safaricom is set to adopt similar new features to its M-PESA for Business application which is set for an upgrade within a short time.

The second businesses centered application seeks to draw in enterprises through features such as the M-PESA business till which allows users to consolidate their business transactions into a separate wallet while receiving greater transaction limits.

Currently over five million businesses are estimated to still receive and send out payments through the traditional person to person (P2P) transfer.

On overall, the revamp of M-PESA applications is set to further firm up the platform’s footing in the telco providers business.

M-PESA is currently Safaricom’s largest revenue earner having made Ksh82.6 billion in flows across the last year to March 31 or an equivalent 33 per cent of the telcos total earnings.

A total of Ksh22 trillion was transacted on the platform last year through 11.7 million individual transactions.

At the end of the period, M-PESA had registered 302,000 active Lipa Na M-PESA tills.

Meanwhile, 28.3 million Kenyans used M-PESA at least once a month representing a 13.6 per cent jump in one-month active customers. It covers more than 98 per cent of all mobile-money transactions in the country according to data from the Communications Authority of Kenya (CA).

Safaricom Chief Executive Officer Peter Ndegwa. /TWITTER