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Home » Online » Uproar After Bolt Suspends Taxi Driver Assaulted By Three Nairobi Women

Uproar After Bolt Suspends Taxi Driver Assaulted By Three Nairobi Women


In response, Kenyans took to social media with the hashtag #DeleteBoltApp urging their fellow countrymen to delete the app that has been known for numerous assault cases and in this case, failing to defend their drivers when they’re at the mercy of assault by riders. 

Kenyans on Friday, September 17 took to social media in their numbers boycotting taxi app Bolt after it suspended one of its drivers who was allegedly assaulted by three raunchily dressed women at Nairobi’s Westlands area. 

Kelvin Gitonga Ireri, alias Binto, had his four-year old account suspended after the Friday night, September 10 incident and had appealed to Kenyans to support him by hiring him. 

Speaking to TV47 Digital on Wednesday, September 15, Gitonga also bashed Bolt for faulting their drivers instead of giving them a platform to air out their sentiments in what is now increasing to a silent war between driver and rider in Kenya.

Bolt taxi driver Kelvin Gitonga Ireri, alias Binto. /TV47 DIGITAL

In response, Kenyans took to social media with the hashtag #DeleteBoltApp urging their fellow countrymen to delete the app that has been known for numerous assault cases and in this case, failing to defend their drivers when they’re at the mercy of assault by riders.

“We all saw the video on social media of the three female clients insulting and throwing stones to a Bold driver but Bolt decided to suspend the driver instead?! Time to give the app a zero rating and to delete it,” one user urged. 

“A society that criminalises its men by default, is a society that’s paving its way to extinction. 

“By suspending the victim’s account, Boly supports violence, sanitises abuse: says “you are a man (so a donkey), you can take abuse,” commented another. 

User Sam Gichuru however opined that deleting the app may have serious consequences to the drivers who eke a living from the taxi apps and called upon Kenyans to demand Bolt to reinstate his account, failure to which they will delete the app from their phones. 

“While #DeleteBoltApp is a justified response, are you hurting other drivers who won’t earn a living today? if yes, doesn’t that make you as bad as the villain you are fighting? 

“Suggestion – Maybe demand for the driver’s account to be reinstated or you delete the app in 7 days?” he posed. 

Bolt then reached out to one of the users who had accused it of intending to fire all its male drivers for the riders’ safety. 

“Hey there, thank you for reaching out to us. Please note that the driver’s account was not flagged for reporting the particular incident. 

“We’ve communicated with the driver regarding the reported incident according to our internal policies and procedures,” read its response.

Binto revealed that the altercation took place on Friday night after he received a ride request at 9.27 pm that night outside Black Diamond in the Westlands area. The three women were headed to La Viva Spur Mall, located in Ruiru, Kiambu County.

He recounted hearing the female trio climbing onto the backseat and making out noisily.

“They started kissing and doing all that lesbian stuff. I asked them how much Bolt charged them to do the raunchy acts that they were doing at the back of the car. They told me that they’ll add an extra amount to that of their trip, to which I responded ‘I don’t tolerate such nonsense in my car,” Gitonga recalled.

An argument then ensued between the driver and the trio, where Gitonga demanded that they style up on their behaviors. Meanwhile, one of them reached for an envelope in his car and ripped it to shreds.

To prevent the situation from escalating further, Gitonga ended the trip on the taxi-hailing app and asked the riders to request another ride. It was a feat that angered the trio who turned an argument into a physical brawl.

“They alighted the car and started throwing stones as well as insults at me. I asked them why they tore my documents, that Leah Muriithi Kamanda manhandled me but I evaded and didn’t do anything to her.

“They insulted me, threw stones, recorded me to post on social media, I also decided to record them so that it is not a one-way affair,” he added.

The trio then requested a different car and left. Gitonga reported the matter at Parklands Police Station and was issued with an Occurrence Book (OB) number at 10:11 pm. Despite the big costs that he would require to replace his torn documents -including a driver’s license, Gitonga affirmed that he will not press any charges against the trio.

The trio of women requesting for a different car and leaving on September 10, 2021. /TWITTER



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About author: Digital journalist and managing director with a passion for writing captivating stories. Marvin is a young scribe, a social media, sports, gaming junkie and realist who specialises in viral news, multimedia and investigative storytelling.

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