NTSA Asks Kenyans To Urgently Collect Digital Number Plates & Logbooks

The Authority revealed that thousands of logbooks and number plates remain uncollected across NTSA offices in the country.

NTSA Asks Kenyans To Urgently Collect Digital Number Plates & Logbooks
Uncollected number plates and log books. /NTSA

The National Transport and Safety Authority (NTSA) on Thursday, September 26 appealed to motor vehicle owners as well as companies, dealers and financial institutions to collect their processed logbooks and digital number plates.

In a statement, the Authority revealed that thousands of logbooks and number plates remain uncollected across NTSA offices in the country.

“The Authority directs motor vehicle owners, companies, dealers and financial institutions to collect reflective number plates and logbooks,” read part of the statement by NTSA.

Kenyans seeking to collect their documents were, therefore, directed to visit the respective centres identified during the application process.

The new-look number plates introduced on August 30, 2022. /FILE

The backlog of critical motor vehicle documents includes reflective number plates and logbooks applied for during previous application processes.

Collection Requirements

NTSA has outlined specific requirements for motor vehicle owners, dealers, and financial institutions looking to collect these documents.

For number plates, individuals are required to present their old plates along with an identification document.

For those collecting logbooks, the previous logbook must be presented in addition to an identification document.

The authority also emphasised that the centres where these documents can be collected are the same ones identified during the application process, ensuring ease of retrieval.

The announcement came amidst uproar over delays in the processing of the critical documents. In August this year, NTSA denied reports of a shortage of motor vehicle number plates in the country, a matter believed to have left dealers of motor vehicles in a fix as they cannot sell a car without plates, or make bank transfers that require plates to be completed.

In a statement on Friday, August 16, the authority instead pinned the blame on the dealers themselves over delays, who were at the time collecting their plates from centres identified during the application process.

Meanwhile, NTSA has also provided clear timelines regarding the processing of both number plates and logbooks. According to the notice, the collection of number plates will be processed within seven working days, while logbooks will take three working days to be issued once an application is made.

“Number plates – 7 working days; Logbook – 3 working days,” the notice stated, providing a timeframe for those who are yet to collect their documents.

NTSA's directive comes as part of its ongoing efforts to streamline the motor vehicle registration process and ensure that individuals have the necessary documents in their possession.

Failure to collect these documents could result in delays in motor vehicle transactions and affect road safety.

Marvin is a man who wears many hats as well as one of many talents. The digital journalist and editor rose from studying a Psychology degree at the United States International University-Africa (USIU) and working as an intern at Kenyans.co.ke to the Founder & Editor-In-Chief at Viral Tea Ke, driving it into one of the fastest-growing digital media platforms in the country. He believes in serving that hot tea; every day and every hour. His skills include editing, writing, social media analytics, teamwork, and good communication skills and is ready to learn, re-learn and unlearn. Previously, Marvin also served as the Digital Editor at Bright Kenya News and has had stints at 254News.co.ke and Afrotape.com as a Content Curator His works as a commentator have been featured in newspapers such as Daily Nation, Business Daily, The Star and People Daily either solo or alongside other fellow young journalists. He is a believer in growing young talent in the media industry, passing on lessons learnt from other experienced digital journalists to scribes that look up to him. Currently, he is pushing to have aviation journalism popular among media houses in Kenya. As a believer in victory, he is a fan of Chelsea Football Club and some say he has a radio voice.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.