Super Metro Expands To Nairobi-Kahawa West Route, Offers Free Rides

Popular matatu Sacco Super Metro has taken its rampant expansion to the Kahawa West route and will be expected to challenge the likes of Zuri Genesis and Nazigi Sacco among others for customers.

In a statement on Monday, April 17, the Sacco announced that it had begun its services from Nairobi Central Business (CBD) to Kahawa West after launching its new fleet of buses.

In addition, Super Metro is offering free rides to its customers living in Mirema, Zimmerman and Githurai 44 among others from morning to evening as a means of celebrating its entry to the route.

A Super Metro bus plying the Nairobi-Kahawa West route on April 17, 2023. /FACEBOOK.SUPER METRO

"Today we officially commenced our services in Kahawa West. As a way of thanking you, the Kahawa West fraternity, we are offering you free rides to and fro.

"Kindly note that we have more than 100 new fleet that we shall distribute in all our different routes. Our main aim is to serve you our esteemed clients better and better," Super Metro stated in part.

Commuters were advised to access the buses at either the Sacco's main stage at commercial or at Kahawa West roundabout.

The Sacco has been rapidly expanding across the Nairobi Metropolitan and reaching out to customers living in various satellite towns by tapping into key routes to stamp its authority in the industry.

In addition, its affordable fares compared to other matatu saccos and professionalism, especially among its conductors have made Super Metro a fan favourite amongst Nairobi commuters.

The Sacco was well known for operating the Kikuyu Route 105 and along Thika road (Juja 236 to Makongeni 237) routes before it expanded quickly to other routes to meet customer demand.

The matatu operator, however, faced resistance when it launched its Ngong – Nairobi CBD service on February 10, 2021, with established rival Saccos suspending their operations in protest of the cheaper rates Super Metro is charging.

As a result, hundreds of commuters were stranded along Ngong Road from Karen, as they welcomed the new Sacco. 

The operators complained about the entry of the vehicles which are well-known among users of the Nairobi-Kikuyu and Nairobi-Thika routes.

Speaking to Viral Tea at the time, highly placed sources at the scene attributed the strike to the vehicle operators’ desire to employ locals residing within the Ngong area, despite a majority of matatu touts and drivers operating the route being sourced from outside.

Netizens on Twitter also alleged that the entry of the Super Metro vehicles on the route was for the purpose of offering cheaper fares to the already exorbitant ones in place. This was despite its crew lowering fares from Ksh100 to Ksh80.

A Super Metro bus plying the Nairobi-Kahawa West route on April 17, 2023. /FACEBOOK.SUPER METRO