Driver Who Exposed Genitals To Female Customer Suspended

Digital taxi-hailing app Bolt has suspended a driver who was captured in a video exposing his private part while driving female passengers in Nairobi on Monday, October 23.

While reacting to a concern shared by Former Nairobi Governor Mike Sonko, Bolt revealed that the driver would be barred from providing services to clients using their app.

"Bolt, as part of its zero tolerance to this type of behaviour, has suspended the mentioned driver from providing any further services on our platform," the taxi app stated in part.

The affected passengers were also contacted, with Bolt seeking to inform them of the progress of the investigations and also reassure them of their safety and well-being.

Aerial view of Kilimani in Nairobi. /YOUTUBE

"We are also actively engaging with the affected rider, and once again take this opportunity to express our sincere concern and empathy over this unfortunate incident. We remain committed to promptly addressing and continuously supporting our valued clients during such difficult moments," added the statement.

"At Bolt, the safety of our drivers and passengers remains our highest priority. We remain committed to vigilance and swift response in handling such incidents."

Sonko had raised concern over the incident revealing that the driver's incident forced the women to alight midway.

"The driver, as the request information revealed, was forced to drop the ladies midway at Ole Nguruone Road in Lavington when they noticed the indecent act he was performing on himself," Sonko said. 

According to travel details shared by the passengers, they ordered the cab services at Ring Road Adlife Plaza at 7:34 a.m. and were headed to Gachie.

However, midway into the trip, one of the passengers noticed the passenger unzipping his trousers and exposing himself indecently, forcing the passenger to record the video to raise the alarm.

"Why are you undressing? Drop us off here. Let us alight because this man is naked," one of the passengers stated and demanded to end the journey before being dropped off at Olenguruone Road in Lavington.

It is yet to be known whether the matter was reported to the police and whether the driver will be arrested for any charges pressed.

After the video went viral, Kenyans were urged to remain vigilant regarding such incidents, especially when schools are on the verge of closing.

"This conduct should not be tolerated, and I urge anyone with more information or who has faced a similar ordeal to come forward so that we can protect our mothers, daughters, or family members," former Nairobi Governor Mike Sonko commented.

"Let this video act as an educational and send a warning to young ladies to be extremely cautious before boarding cabs, especially when vulnerable or unaccompanied," Sonko added.