Kenya Power Announces 12-Hour Token Purchase Disruption

The monopoly power firm stated that the temporary disruption will last for 12 hours.

Kenya Power Announces 12-Hour Token Purchase Disruption
A person loading tokens on a meter. /THE STAR

Kenya Power has announced a temporary system maintenance which will affect the purchase of tokens.

In a statement on Thursday, March 30, the monopoly power firm stated that the temporary disruption will last for 12 hours.

The maintenance exercise will start at midnight on Friday, March 31 and run until Saturday, April 1 at 11.00 am and will also affect the checking of token details.

"We wish to inform you that we will carry out a system maintenance from Friday 31.03.2023 at midnight to Saturday 1.04.2023 at 11.00 am.

A Kenya Power token meter. /FILE

"As a result, the purchase of prepaid tokens and checking of token details via *977# and myPower App will be unavailable. We apologize for any inconvenience caused," stated Kenya Power.

Coincidentally, the date the maintenance period will lapse comes amidst plans to make Kenyans pay more for electricity from April 1, 2023, following the approval of higher tariffs by Kenya Power from the Energy and Petroleum Regulatory Authority (EPRA).

The approval announced on Friday evening, March 24 will see electricity prices from next week go up by 63 per cent, one which aims to raise more money to fund the upgrade of its ageing distribution systems.

In the first review, EPRA raised base power prices to Ksh12.22 per unit from Ksh10 for those consuming below 30 units, an increase of 22.2 per cent.

Those consuming between 30-100 units won't be spared as the cost increased from Ksh10 to Ksh16.3, a 63 per cent jump.

Those consuming more than 100 units of electricity will pay Ksh20.97 per unit up from Ksh15.8 currently, a 32 per cent increase.

“With a view of meeting the social policy objective, the Lifeline Tariff band has been reduced from 100-kilowatt hour(kWh) per month to 30kWh, to cushion and address the needs of low-income households in the society,” EPRA stated.

“Accordingly, these consumers will be cross-subsidised by the other consumer categories in order to protect the vulnerable members of society. Despite this reduction, the Lifeline Tariff band will account for 6.3 million customers, representing 71.31 per cent of the total number of consumers. This covers a majority of the vulnerable sector base also known as 'Hustlers'."

However, Kenya Power Acting Managing Director Geoffrey Muli on Tuesday, March 28 opposed the new county government charges planning to increase the cost of electricity, revealing that there were plans by the counties to charge for every electricity pole erected in the devolved units.

Muli disclosed that some of the county administrations had already written letters to them notifying them of the move, with some of the counties revealed to be planning on implementing the new charges being Nairobi, Mombasa, Laikipia and Machakos.

"It will affect the cost of electricity for the citizen at the end of the day because power will go up and we will be knocking at the door of the Energy and Petroleum Regulatory Authority (EPRA) to put it on the tariff. This is not sustainable," he explained while appearing before the National Assembly Committee on Energy.

Kenya Power had detailed plans that they were enforcing to see that the cost of power reduced significantly in the long run. One of the measures Muli intimated at the Tuesday meeting was the renegotiation of the existing Power Purchase Agreements (PPAs)

According to KPLC, 60 per cent of the 100 billion collected in electricity bills was used to pay for the PPAs, with Members of Parliament (MP) calling for new PPA deals to be based on Kenyan shillings and not dollars owing to the dominance of the latter.

On January 1, President William Ruto dismissed reports that the cost of electricity and cost of living would increase in 2023 stating that the new costs were implemented in September 2022 which led to the increase in prices towards the end of the year.

"I would like to allay fears being spread that there will be an increase in the cost of electricity. I want to ensure the country that we removed subsidies in August.

"There will be no additional charges today or going into the future on electricity bills," the President declared.

President William Ruto speaking in Mombasa on January 1, 2023. /WILLIAM RUTO